Refund policy

Returns & Refunds

We stand behind the quality of every product we sell. If you receive an item with a manufacturing defect, printing error, or damage, we'll make it right.

Defective or Damaged Items

• Contact us within 30 days of delivery at MLSeife@paulomalleumdeus.com
• Include your order number and clear photos of the defect or damage.
• No need to ship the item back — photo documentation is all we need to process your replacement or refund.
• We'll issue a replacement or full refund at our discretion based on the issue.

Non-Defective Returns

• Because our products are made to order, we are unable to accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. Please review sizing guides carefully before ordering.

Wrong Item Received

• If you received the wrong item, contact us within 30 days with a photo and we'll send the correct item at no charge.

Refund Processing

• Approved refunds are processed within 5–10 business days to your original payment method.